Return & Refund Policy
Your satisfaction with our handmade products is our top priority.
Return Window: You can request a return for eligible items within 7 days of delivery if they do not meet your expectations or if you receive a damaged/incorrect item.
Eligibility: Due to the personal care and organic nature of our soaps, items must be unused, in their original packaging, and accompanied by proof of purchase.
How to Claim: For online returns or reporting issues, please contact our support team via WhatsApp or email with photos of the product.
Refund Processing: Once your return is inspected and approved, refunds will be issued back to your original payment method within 3–5 business days.
Return Window: You can request a return for eligible items within 7 days of delivery if they do not meet your expectations or if you receive a damaged/incorrect item.
Eligibility: Due to the personal care and organic nature of our soaps, items must be unused, in their original packaging, and accompanied by proof of purchase.
How to Claim: For online returns or reporting issues, please contact our support team via WhatsApp or email with photos of the product.
Refund Processing: Once your return is inspected and approved, refunds will be issued back to your original payment method within 3–5 business days.